Helpdesk and System Support

The helpdesk serves as a central point for logging and processing operational requests from users of all ICT systems at TUKE.

You can submit your request in two ways:

By sending an email describing your request to the appropriate Helpdesk queue.
By submitting your request directly at helpdesk.tuke.sk (after logging in with your TUKE credentials).

If you're unsure which queue to use, you can send your request to the general queue of ICT Dispatching. Dispatching staff will assess it and route it to the correct thematic queue.

Important: The maximum attachments size is 5 MB. If you need to send larger files, please use file-sharing services such as Microsoft OneDrive, Google Drive or Dropbox and include only a download link in your request. Thank you for your understanding!

Helpdesk Topics

Clicking on a topic label will open your email client with the appropriate Helpdesk address prefilled. Please describe your issue in the body of the email and send it. You'll receive an automatic confirmation that your request has been logged — and our team will handle the rest.

Dispečing ÚVT

General Queue of the ICT Helpdesk  – if you are unsure which category to choose, select this one!

Antivirus Software at TUKE	Requests and information regarding antivirus software for TUKE.
Attendance System

Technical University of Košice Institute of Computer Technology

Information

Settings

Systems

Address

Dispatching

Secretariat

Helpdesk and System Support

Helpdesk Topics

Forms